Privacy Policy for Vione – Multi Active Serum

Effective Date: July 23, 2026

Privacy Policy for Vione – Multi Active Serum

At Vione – Multi Active Serum ("Vione", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, contact us, or subscribe to our communications, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Payment information (processed securely by third-party payment providers)
  • Order history
  • Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Deliver products
Process payments
Respond to customer service inquiries
Send order confirmations and shipping updates
Improve our website and customer experience
Personalize content and product recommendations
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional emails and marketing communications (only where permitted by law)

3. Marketing Communications

If you subscribe to our newsletter or marketing communications, we may occasionally send you information about:

New product launches
Promotions
Exclusive discounts
Educational skincare content

You may unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

4. Cookies

Our website uses cookies and similar technologies to:

Remember your preferences
Improve website performance
Analyze website traffic
Personalize your shopping experience
Measure advertising performance

You may disable cookies through your browser settings, although some website features may not function properly.

5. Payment Information

We do not store your complete credit or debit card information.

Payments are securely processed by trusted third-party payment providers that maintain industry-standard security practices.

6. Sharing of Information

We do not sell your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

Payment processors
Shipping carriers
Order fulfillment partners
Email marketing providers
Website hosting providers
Analytics providers
Advertising platforms
Fraud prevention services
Government authorities where legally required

These service providers may access your information only as necessary to perform services on our behalf.

7. Data Security

We implement commercially reasonable technical, administrative, and organizational safeguards designed to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders
Provide customer support
Meet legal, accounting, tax, and regulatory requirements
Resolve disputes
Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

9. Your Rights

Depending on your location, you may have rights including:

Access your personal information
Correct inaccurate information
Request deletion of your data
Request a copy of your information
Restrict or object to certain processing
Withdraw consent where applicable
Opt out of marketing communications

To exercise these rights, please contact us using the details below.

10. Children's Privacy

Our products and website are not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child without appropriate consent, we will take reasonable steps to delete it.

11. Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices, policies, or content of those third parties.

We encourage you to review their privacy policies before providing personal information.

12. International Data Transfers

Your information may be processed or stored in countries outside your country of residence where our service providers operate. By using our website, you acknowledge that your information may be transferred internationally, subject to appropriate safeguards where required by law.

13. Disclaimer

The information collected through our website is used solely for legitimate business purposes. While we strive to protect your information using commercially reasonable safeguards, we cannot guarantee absolute security.

14. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time.

Changes become effective immediately upon posting the updated Privacy Policy on our website. Your continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, don't hesitate to get in touch with us:

Vione – Multi Active Serum

Email: support@vione.com

Website: https://vione.com